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Results – Everton in the Community

Everton in the Community receiving their Investing in Volunteers Award

When Everton in the Community (EitC) decided to work towards the quality standard Investing in Volunteers, we provided mentoring and training support to help the organisation achieve their first award.

‘We were really impressed by their level of commitment and how much volunteers were engaged in a diverse range of activities to support their local community”, said Sue, Managing Director of Good Ideas. “Activities were genuinely driven by the needs of the local community – the team also reached out further afield, for example, volunteering to support education projects in Kenya.”

"Sue has a vast amount of experience within the charitable sector and it was very evident early on during our working relationship that we could learn from her knowledge and experience. Sue was regularly able to share best practice and her wisdom, which only helped us achieve the Invest in Volunteers Award in good time. From minute one Sue was a pleasure to work with. Sue went above and beyond her supervisory role to ensure that we felt supported throughout the process. If we ever had a question Sue would be on hand to help us find the answer. Sue gave a lot of her time to try and truly understand our organisation and volunteers. This enabled her to provide well thought-out recommendations on how we can improve our Volunteer Programme moving forwards. Following the completion of the Investors in Volunteers Award, Sue has stayed in regular contact and has always made herself available to provide support when needed. This demonstrates that Sue really cares about her role and to making a positive impact within the charitable sector. Having the Investing in Volunteers Award has provided a renewed confidence that we are working to best practice in all aspects of volunteer management. The Everton Family are proud of our long list of firsts. Indeed, in this instance we are the first Football Foundation to achieve the prestigious Investors in Volunteers Award. I would work with Sue again at the drop of a hat and cannot recommend her more highly.In choosing to work with Sue you will be choosing a person who is honest, trustworthy, dedicated, and passionate about making a positive difference." Adam Howard, Volunteer Manager, Everton in the Community

EitC were particularly passionate about inclusion and ensuring that people from all walks of life were able to enjoy volunteering for the charity – even rival Liverpool FC supporters too!

In April 2019, EitC became the only Premier League football club to hold the award – they are a great role model to other football clubs! But it’s their work on the ground with volunteers and the impact that this work has that demonstrates how they live up to their Club Moto of ‘Nil Satis Nisi Optimum’ (Nothing but the best is good enough).

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Undertaking research work such as feasibility studies, surveys, documentary analysis, interviews and consultations as well as leading research and development projects.



Building your organisation's through strategic business planning, fundraising and by training your board members, staff and volunteers.



Facilitating productive partnerships and healthy working relationships. Supporting cultural change and leadership & team development. Strengthening governance and management processes



Using quality standards to evidence the quality and value your work (Licensed mentors and assessors for Trusted Charity and Investing in Volunteers). Demonstrating your impact through external evaluation.

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