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Quality

Investing in Volunteers quality standards logo

We are passionate about quality and continuous improvement.

We demonstrate this in three ways:

 

"Feasibility Study

After securing funding for our feasibility project, I contacted various companies whom stated they could provide this service. After speaking to Sue for 5 minutes, I knew I had the correct person to oversee such an important piece of work. I had a connection straight away with Sue and felt we were on same wavelength from the off. What I was asking for was quite unique and very specific. I was confident that Sue and her team were the ones for us, however I discussed this with my colleagues, a further meeting was arranged and after that meeting we were in no doubt Sue was the correct choice.

Sue and her team were helpful from the off, very approachable, and accustomed to our Yorkshire sense of humour. Sue made us feel that our project meant a great deal to her personally, extremely helpful every step of the way. Providing updates at every stage, readily contactable, and most importantly very patient with a bunch of novices.

Although we knew our service was required, it was very important to get an independent view to demonstrate what we thought we knew already. This independent view, demonstrated what we believed in, providing us with the courage to follow our dream.

We would 'definitely' use Good Ideas again or recommend them to others. Sue and her team felt more like friends who shared our passion."



- Nick Dunham, Managing Director, Parity Care Ltd
Parity Care | Research

We never stop learning!

And the most important way we learn is by listening to our customers.

We apply our learning to inform new developments – whether that’s a new service or a new learning experience for our blended learning platform, the Good Ideas Institute.

It’s very important for us to create quality learning experiences for all our learners who engage with the Good Ideas Institute‘, said Sue Newberry, Founder and Director for Good Ideas Ltd. ‘Part of my personal commitment to quality is doing a postgraduate qualification in Online and Distance Learning – that helps us keep up to date with the latest approaches, tools and techniques that will benefit all our learners.’

 
 

Research

Undertaking research work such as feasibility studies, surveys, documentary analysis, interviews and consultations as well as leading research and development projects.


Research

Resources

Building your organisation's through strategic business planning, fundraising and by training your board members, staff and volunteers.


Resources

Relationships

Facilitating productive partnerships and healthy working relationships. Supporting cultural change and leadership & team development. Strengthening governance and management processes


Relationships

Results

Using quality standards to evidence the quality and value your work (Licensed mentors and assessors for Trusted Charity and Investing in Volunteers). Demonstrating your impact through external evaluation.


Results
 
Supporting you to do more of what you're good at
Good Ideas Institute
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